What do the scores of the DEO screen represent?

The scores are indexes that help you to understand your expected KPIs compared to your current. At a glance, you will know that your KPIs are either healthy or unhealthy and need attention from your team.

We've developed a scoring system from 0-100 for each of the Blue Triangle modules: Synthetic, Real User, Business, Tag Governance, and Marketing. The card color will indicate if there’s an issue or not. Red is bad, yellow is a warning, and green is good. 

The thresholds for the DEO scores can be customized through the gear icon at the top right of the dashboard, as well as the order of cards.

For additional information, including step by step instructions on how to set thresholds, visit How to Use the Digital Experience Overview.