Mark Heideman

Lead Support and Synthetic Monitoring Specialist

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Activity overview

Latest activity by Mark Heideman
  • Mark Heideman created an article,

    iOS SDK - Tutorial (video)

    Blue Triangle’s iOS SDK allows developers to send timing data from their native apps to the Blue Triangle portal to be included in RUM stats. The SDK can time API and database calls, scenes and vi...

  • Mark Heideman created a post,

    BT JavaScript Tag Update (Jan 21, 2021)

    Our operations team has just announced a production tag deployment was just completed that will roll out to all Blue Triangle customers over the next few hours. The first change is that all data be...

  • Mark Heideman created an article,

    January 2021 Product Update

    With the new year comes a new version of our Blue Triangle Portal. Portal V5 is now in production and we’re excited to announce many new features and enhancements. Now in Dashboards: Custom Date Se...

  • Mark Heideman created an article,

    Release Notes - January 11, 2021

    New Features Adding Custom Date Selector to the dashboard to let users use the calendar to pick a static time period Auto refresh can now be turned off Focal page on the Customer Journey All...

  • Mark Heideman created an article,

    How to Create and Manage a CSP with Blue Triangle

    In this session we'll walk through how to use the Blue Triangle Portal to create a CSP for your site, and perhaps more important, how to monitor CSP violations and manage CSP updates.  

  • Mark Heideman created an article,

    Performance/Hits Endpoint

    Summary: The Performance/Hits endpoint provides access to raw data at the Page View (Page Hit) level. Here you can view very specific data sets for detailed analysis. The main difference between th...

  • Mark Heideman created an article,

    How to Use the Blue Triangle API - Part 4: The Event Markers Endpoint

    Event Markers appear on your graphs in Blue Triangle as lined annotations and mark significant site events (e.g. a deployment, outage, or sale). The Event Markers API allows you to quickly create ...

  • Mark Heideman created an article,

    How to Use the Blue Triangle API - Part 3: The JavaScript Error Endpoint

      The JavaScript Error endpoint is where you can pull data on your site's JavaScript errors, general errors, and CSP violations. In this session, we'll cover everything you need to know to get sta...

  • Mark Heideman created an article,

    Adding Timestamps to Screenshots in Synthetic Monitoring

    Summary: One of the most versatile features of our multi-page synthetic monitoring is the ability to run custom javascript with the runScript command. In this article we'll show you how to leverage...

  • Mark Heideman created an article,

    Aternity Integration

    Summary: The Aternity Integration enables you to link over to Aternity with the associated filtering right from inside Blue Triangle. When enabled, you'll see a button to link over to Aternity on t...