Mark Heideman

Lead Support and Synthetic Monitoring Specialist

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Activity overview

Latest activity by Mark Heideman
  • Mark Heideman created an article,

    ServiceNow Integration

    ServiceNow and Blue Triangle Integration Benefits Receive real time alerts from Blue Triangle directly into ServiceNow, based on performance and business data collected from Real User Monitoring, ...

  • Mark Heideman created an article,

    Monitoring Competitive/External Sites with Synthetic

    Any site that you measure with your synthetic monitoring will generate data that's included in your dashboards and reports across the Blue Triangle portal. However, if you're monitoring competitor'...

  • Mark Heideman created an article,

    When creating a CSP, what domains do I need to whitelist for the Blue Triangle Service?

    In order to whitelist the Blue Triangle Service in your CSP, there are a few domains you'll need to add. Firstly, since our service only uses one domain (btttag.com) the easiest way to do this woul...

  • Mark Heideman created an article,

    [Webinar] Bad Tags - How Rogue Tags Can Hurt CX and Revenue

    Webinar with Marriott, Blue Triangle, and Ebiquity.

  • Mark Heideman created an article,

    Synthetic Monitor Endpoint

    Summary The Synthetic Monitor Endpoint is designed to create synthetic monitors and perform instant measurements. Contents Example Required Parameters Optional Parameters Example {"site":"tests...

  • Mark Heideman created an article,

    What is Fully Loaded Time?

    Summary: Fully Loaded Time waits for a page to finish executing JavaScript and is measured from First Contentful Paint (FCP) to the last long task; also known as Time to Interactive (TTI). Fully Lo...

  • Mark Heideman commented,

    Hi Bill, thanks for the feedback! Many of the metric definitions on this page can be found in the cards in the top right, by hovering over the information icon. With that said, we'll comb through t...

  • Mark Heideman created an article,

    Custom Data Fields

    Summary Blue Triangle enables you to collect custom data for each page measurement for real user data, and synthetic data soon to come. In this article, we'll outline the details on these custom da...

  • Mark Heideman created an article,

    DEO Anomalies & Site Opportunities Widget

    Preview: Details: The DEO Anomalies and Site Opportunity Widget is the the widget that is viewable on the DEO homepage. Also known as our anomaly detection, this widget is made up of machine learn...

  • Mark Heideman created an article,

    [VIDEO] Viewing the Data for Your Network Health Check Monitors

    Summary In this guide you will learn how to navigate your Network Health Check Monitors to efficiently find the data you are looking for. There are a few different areas you can view this data: O...