How to see your support tickets
Once you’re signed in, to see your tickets click your profile in the top right of the Help Center. You should see see a drop down with a few options - click “My activities.”
Here you can see all your requests. You can search the table and filter by status. Also, notice the tabs above:
- My Requests - this section shows all requests that submitted by you.
- Requests I'm CC'd on - this section lists all requests you're CC'd on.
- Organization Requests - here you can see all tickets submitted by folks from your organization. This can be especially helpful if, for example, someone on your team has submitted a ticket to Blue Triangle Support and you were wondering the status or resolution on that ticket.
If you'd like to learn more about this topic or more on how to sign in, visit this link here.
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