Summary

In this video, learn how to 

• configure settings for the services you wish to view
• find service information
• manage SLAs

The Service Details page enables you to view in depth information about each Service on your website.

Settings

At the top of the page is the Service Selector. Currently we are viewing the details for the Blue Triangle Service.

Now to the left of the Service selector we can see that the page is currently showing real user data. You can change that to synthetic data inside the filter menu, which can be opened by clicking the filter icon in the toolbar at the top of the page

Also, by default we are viewing data for the past 24 hours. You can change the time period here as well.

Service Information

Below you can see information about this service, including

It’s category (whether it’s analytics, advertising, etc.) the Vendor, and a brief description.

Moving down the screen we have two widgets on the left that list the pages this service is on, and the pages this service is not on.

To the right we see the domains and resources that comprise this service.

You can select one or more resources from the list and trend their performance over the time period currently selected for the page.

SLAs

Below we can see the SLA thresholds configured for this service.

Here we can create an alert from this SLA, edit the SLA, and tell at a glance whether the SLA is currently passing or failing.

Click the button to expand the details for this SLA.

Here we can see the resources related to this SLA, and a sparkline trend for each.

Click the button next to the resource to trend that resource’s performance in the graph below.

On the Resource Timings Over Time graph we can see the SLA value shown as a dotted line in the graph.

Moving to the bottom of the screen we can see any alerts, a quick view of the Profile, and Recent CSP Violations coming from this Service.