Configuring or editing a Slow Pages or Brand Opportunity report requires an access level of Account Admin or higher. This is because only one version of the report for each data type (Web Browser, Web Browser & Native App Combined, Native App) will run daily. Each data type must be configured as a separate report, which can contain different filter selections.
To configure a report, click the icon to open the filters. The filters will contain the selections of the current report being viewed. Make sure to select the data type, and apply any other filter selections you want to use for your new report.
Click "Save and run report" after applying the desired selections. This will prompt you to enter a name for your report. Then, click "Run Report". The report will take some time to generate, but will be visible once this process is completed.
To edit a report, select the data type and report from the dropdowns near the top of the page, then, click the icon to open the filters. If you wish to edit an existing report, or create a new report with a data type that has previously been configured, keep in mind that running another report will cause the existing report of the same data type to stop running. You will still be able to view these reports, but the newly configured report will be the one to run daily.
If no report is currently generating, please check with your BT representative